Terms and conditions of use
This is the official Perfumiya transaction terms and conditions statement. Before placing an order on our website, we highly recommend that you carefully read our Terms and Conditions to better understand the products and services that we offer. Perfumiya Terms and Conditions apply to retail and wholesale orders of local and international customers.
This page discusses Perfumiya’s Terms and Conditions of Sale.
This site is operated and maintained by Perfumiya (“We/Us”). We are a federally registered corporation in the United States of America.
All products advertised for sale can be purchased by local and international customers. All items are 100% genuine products. Perfumiya will never sell imitations, replicas, or fakes. We carry branded items in brand new and unused condition as well as in unused, tester condition.
Regular brand new items come with original manufacturer packaging. These are similar to products being sold at retail outlets and malls.
Tester products come with simpler packaging and are labeled as “Tester.” Testers may come with plain cardboard box and without bottle caps but these are guaranteed original and contains the exact same content as its regular counterpart.
All images on the website are for illustration purposes only. Listed product images may differ from actual products in terms of box design or color. The variations are due to lighting effects and monitor resolution differences.
Stock is subject to availability and listed prices are subject to change without prior notice.
A contract is formed between Perfumiya and the customer when an order is placed. An order is officially placed once you have clicked the “Checkout” button. Order details must be reviewed carefully to avoid errors in processing your order and your bill. Delay in payment processing and delivery will likewise be avoided if order details, including products ordered, quantity, shipping and billing addresses, are accurate.
Perfumiya will send an electronic message to the e-mail address you provided to inform you that your order has been received. Another e-mail will be sent once your orders have been shipped and the tracking number becomes available.
Perfumiya may be unable or refuse to process your order if:
The product(s) you ordered is/are discontinued, no longer available, or out of stock.
Your credit card or bank failed to give authorization to process the payment.
We accept Visa, Mastercard, American Express, Discover, Paypal and bank wire transfers.
Orders may be canceled on the same day of placing. To cancel an order, send us an e-mail or fax us your request to inform us of your wish to cancel the orders. Please provide your order number, name, and address.
Returns and Exchanges
In the event that you receive an incorrect item, you may send us a message within 3 business days upon receipt of your order and inform us of your complaint, review, or request for return or exchange.
Returns are applicable to retail orders only. Only unopened boxes and packages may be returned. Please retain all original packaging including the outer cellophane wrapper packaging when returning goods. The shipping costs for returned items are non-refundable. Likewise, shipping costs for items to be returned will not be shouldered by Perfumiya. Shipping is only free for replacement items to be sent by Perfumiya.
In the unlikely event that you receive a damaged item, please send us a photo of the actual product and the damage within 16 hours of receiving the package. We can replace damaged goods or give a full refund.
When returning goods for replacement or refund, documentation will be necessary and Perfumiya will require you to submit the following through email:
Confirmation Email that includes the Transaction Reference Number
Delivery documentation that includes Delivery Number
List of goods to be returned
Reason for returning goods
Photo of the Damaged product
It may take 7 days for returned products to reach us. Returned items will be processed within 3 working business days of receipt. It is the customer’s responsibility to provide care and protection for the parcel to be returned to prevent damage when in transit.
All products will be delivered in accordance to the delivery option selected upon placement of order. Orders are usually dispatched within 48 hours of being placed. Delivery time varies and will depend on the shipping method selected at checkout. Perfumiya will not be held liable for unclaimed, undelivered and refused packages.
Sales Tax Information
The State law requires that we charge applicable sales tax on all orders shipped from our business entity.
Terms and Conditions of Use
The purpose of this site is to provide you with information about the business of Perfumiya, including its products, services, promotions and campaigns. We sell directly via this site.
The website is operated and maintained by a team of technicians and we aim to provide you with uninterrupted access to our website at all times. However, technical matters may sometimes be beyond our control and glitches cannot be completely avoided. Rest assured that our technical team will address such matters with urgency and care.
The site is copyright protected and no one can copy, download, or print any form of textual or graphic material found on this website, regardless of if it is for personal, non-commercial use. Perfumiya, unless otherwise stated, is the owner of all copyright and database rights in this website.
From time to time, Perfumiya’s website may provide links to other websites. The links are available for the convenience and information of clients but Perfumiya cannot be held liable for the availability of those websites. We likewise do not take responsibility for the content of those external links and the loss or damage it may incur to you if you visit those sites.
Amendment of Terms
Perfumiya reserves the right to amend the Terms and Conditions of Use and of Sale without notice to you. Amendments will be considered effective once they are posted on the site.